Smart Solutions » Success Stories

EL RIO Community Health changed their 7 location Community Health Center to a SmartCall Enterprise IVR system installed on a virtual machine in their datacenter. They simultaneously switched their pharmacy software vendor to Liberty. Read about their experience here.
True Health chose Smart Solutions’ IVR after an extensive study of 4 other major IVR vendors. They have four stores and only had to purchase one IVR. Their pharmacy software vendor is RX30. Read about their experience here.
Santaquin Pharmacy switched to Smart Solutions’ Outbound Messaging from Prescribe Wellness to lower their costs, improve call accuracy, and automate will call reminders. Their pharmacy software vendor is FSI (Foundation). Read about their experience here.
Playa Pharmacy delayed the need to hire staff by installing a Smart Solutions IVR, and chose the Hosted Phone Service/Smart Cloud IVR route. They were able to reduce their monthly phone bill and improve customer cervice. Their pharmacy software vendor is McKesson Enterprise RX. Read about their experience here.
Intermountain Healthcare has over 25 pharmacy locations and chose the central VOIP Smart Solutions Enterprise IVR to install in their data center so they would not have to install an IVR in every store. Smart Solutions offered the best price and support. Their pharmacy software vendor is McKesson Enterprise RX. Read about their experience here.
Orem Family Pharmacy increased prescription volume and time spent with customers at the counter by installing their first IVR. Read about their experience here.
New Horizons Healthcare Replaced failing IVR system with worry-free SmartCall IVR. Read about their experience here.
Jena Pharmacy finds: "The IVR is like a quiet employee who sits in the corner, you do not know they are there, but is getting the work done exceptionally!" Read about their experience here.
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